✈️ Travel Policy & Client Etiquette
Thank you for trusting me with your travel planning. To ensure a smooth, stress-free experience for both of us, please review the following policies and etiquette guidelines.
**Planning & Service Policy**
* A **planning/consultation fee may be required** before research or proposals begin. This fee covers time, expertise, and access to professional booking tools.
* Quotes are based on **live pricing** and are subject to change until booked.
* Prices are not guaranteed until payment is processed and confirmed.
* I do not hold rooms, flights, or rates without required payment.
**Payment Policy**
* Full payment may be required depending on the supplier or booking type.
* If a deposit is available, the amount and due dates will be communicated in writing.
* Final balances must be paid by the listed deadline to avoid automatic cancellation.
* Failure to make payment = forfeiture of booking and deposits.
* Payment must be made through approved secure payment methods only.
**Refunds, Cancellations & Changes**
* Planning fees are **non-refundable**.
* Deposits and payments follow **supplier cancellation policies**, not my personal policies.
* Cancellations made by the traveler are subject to penalties outlined by airlines, hotels, and tour companies.
* Any change request (dates, names, destinations, etc.) may incur supplier fees.
* Refunds, when applicable, are issued by the supplier, not the agent.
* Travel insurance is strongly recommended. Declining insurance means **you accept full responsibility** for losses.
**Documentation & Responsibility**
Clients are responsible for:
* Providing **accurate legal names** matching government ID/passport
* Providing correct birthdates, emails, and payment info
* Reviewing all confirmations for accuracy within 24 hours
* Ensuring passports, visas, vaccinations, and entry requirements are completed
I am happy to guide you, but I am not responsible for denied boarding, expired documents, or incomplete entry requirements.
**Communication & Response Times**
* My business hours are: **9AM-6PM**.
* Please allow **24–48 hours** for standard responses.
* Emergency assistance is available for active travelers only.
* Respectful communication is expected at all times.
**Client Etiquette**
To make this a smooth and enjoyable process:
* Be honest about your budget and expectations
* Don’t “shop” quotes to book elsewhere — respect the work invested
* Avoid last-minute planning when possible
* Understand travel agents do NOT control airline behavior, weather, or global events
* Be patient with changes; I advocate for you, but I must follow supplier rules
**Travel Insurance**
Life happens. Travel insurance protects you from:
* Cancellations
* Medical emergencies
* Lost luggage
* Trip interruptions
* Delays
If you decline coverage, you accept full liability for losses
Agreement
By working with me, you acknowledge that you have read, understand, and agree to these policies.
Let’s make your travel experience exciting, smooth, and unforgettable!
Thank you for trusting me with your travel planning. To ensure a smooth, stress-free experience for both of us, please review the following policies and etiquette guidelines.
**Planning & Service Policy**
* A **planning/consultation fee may be required** before research or proposals begin. This fee covers time, expertise, and access to professional booking tools.
* Quotes are based on **live pricing** and are subject to change until booked.
* Prices are not guaranteed until payment is processed and confirmed.
* I do not hold rooms, flights, or rates without required payment.
**Payment Policy**
* Full payment may be required depending on the supplier or booking type.
* If a deposit is available, the amount and due dates will be communicated in writing.
* Final balances must be paid by the listed deadline to avoid automatic cancellation.
* Failure to make payment = forfeiture of booking and deposits.
* Payment must be made through approved secure payment methods only.
**Refunds, Cancellations & Changes**
* Planning fees are **non-refundable**.
* Deposits and payments follow **supplier cancellation policies**, not my personal policies.
* Cancellations made by the traveler are subject to penalties outlined by airlines, hotels, and tour companies.
* Any change request (dates, names, destinations, etc.) may incur supplier fees.
* Refunds, when applicable, are issued by the supplier, not the agent.
* Travel insurance is strongly recommended. Declining insurance means **you accept full responsibility** for losses.
**Documentation & Responsibility**
Clients are responsible for:
* Providing **accurate legal names** matching government ID/passport
* Providing correct birthdates, emails, and payment info
* Reviewing all confirmations for accuracy within 24 hours
* Ensuring passports, visas, vaccinations, and entry requirements are completed
I am happy to guide you, but I am not responsible for denied boarding, expired documents, or incomplete entry requirements.
**Communication & Response Times**
* My business hours are: **9AM-6PM**.
* Please allow **24–48 hours** for standard responses.
* Emergency assistance is available for active travelers only.
* Respectful communication is expected at all times.
**Client Etiquette**
To make this a smooth and enjoyable process:
* Be honest about your budget and expectations
* Don’t “shop” quotes to book elsewhere — respect the work invested
* Avoid last-minute planning when possible
* Understand travel agents do NOT control airline behavior, weather, or global events
* Be patient with changes; I advocate for you, but I must follow supplier rules
**Travel Insurance**
Life happens. Travel insurance protects you from:
* Cancellations
* Medical emergencies
* Lost luggage
* Trip interruptions
* Delays
If you decline coverage, you accept full liability for losses
Agreement
By working with me, you acknowledge that you have read, understand, and agree to these policies.
Let’s make your travel experience exciting, smooth, and unforgettable!